I listened to a podcast this weekend about public apologies. It gave me a lot to think about in relation to the ECC situation. Wish I had time to add my thoughts, but for now I just wanted to share it with you all. I wish ECC would listen. There is a lot of wisdom in some of what they say relating to both sides of an apology. I recommend a listen if you get a chance, and would be curious everyone's thoughts in regards to the current situation or just apologies in general.
https://www.npr.org/2018/06/13/619746115/the-apology-broker